Frequently asked questions
Answers to common questions about Dhakhtar bookings and hospital onboarding.
How do I book an appointment?
Use the Dhakhtar patient app to find a doctor, choose an available time and confirm your booking.
Which payment methods are supported?
The current website lists Sahal, eDahab, MyCash, EVC Plus and Zaad. Actual availability depends on the booking flow.
Can I book an online video consultation?
The online consultation service is planned. It is not currently offered as a live booking feature on this redesigned website.
How does a hospital join Dhakhtar?
Complete the hospital onboarding request form and wait for the Dhakhtar team to contact you.
How do I change or cancel a booking?
Review the appointment in the patient app or contact Dhakhtar support for assistance.
Is Dhakhtar available in Somali?
Dhakhtar supports Somali and English. The demo website content is currently written in English.